MT4 Web Manager
A workspace for reviewing activity on MT4 accounts. Use it to find an account, reconstruct what happened and give the client team verified facts for a reply.
Capabilities
- 01
Account lookup
Start with the MT4 trading account number. Verify that the request refers to the correct account and environment.
- 02
Account history
Review transactions for the period the client supplied. Use the time, symbol and transaction number to narrow your search.
- 03
Handoff to support
Give the client team a short summary of the account, period and facts confirmed by the trading record.
ILLUSTRATIVE SCENARIO
Example workflow
Investigate a question about a closed MT4 trade
Example inputs
- MT4
- 104208
- EURUSD
- 09:47
- Gather the account number, instrument and approximate time of the trade.
- Find the record in MT4 history and compare it with the client’s question.
- Send the verified facts to the person handling the request.
Setup
Prepare the MT4 connection and a Manager account appropriate for your installation. Reviewing history generally requires read access to the relevant accounts and transactions.
Common questions
Where do I handle the client request?
Use MT4 CRM for client communication and MT4 Web Manager to verify technical account details.
How do I choose a Web Manager edition?
Choose the edition that matches the account’s trading server. For MT5 accounts, use MT5 Web Manager.